Residential community management

Community conduct management, with due process.

Comuna manages the full lifecycle of a community conduct case — citations, notice, council sessions, minutes, and sanctions — within the legal deadlines and guarantees each property requires.

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How it works

  1. 1CitationThe infraction is recorded with evidence and classified per the community's conduct code.
  2. 2NoticeThe resident is notified and gets a fixed response window, counted in business days.
  3. 3Council sessionThe case is decided in a formal session, with verified quorum and a per-person vote.
  4. 4Minutes and sanctionThe decision is formally recorded and, if applicable, the sanction is issued.

Citations

Recordkeeping, evidence, and notice with full legal traceability.

Council sessions

Quorum, formal voting, and case-by-case decisions.

Minutes and sanctions

Formal record of the complete process, start to finish.

Census

Up-to-date operational registry per unit: residents, vehicles, pets, and household staff.

Coming soon

Under evaluation with residential communities — not available yet.

PQRS

Resident petitions, complaints, and requests, with full traceability.

Billing & payments

Account status and payments for administration fees and fines.

Common area bookings

Scheduling for the social lounge, BBQ area, and other shared spaces.

Want to bring Comuna to your residential community?

Write to us and we'll walk you through getting started.

Contact us

Write to us at contacto@comunaph.com